717.854.2273 | 800.864.4925

Helping you succeed

For more information about STARS Technical Assistance, contact Lorrie Hall at (717) 771-8564.

STARS Technical Assistance 
STARS Technical Assistance (TA) is a user-friendly support service available at no cost to assist Keystone STARS programs in achieving higher STAR levels OR in maintaining a current STAR level. Technical assistance is individualized on-site guidance aimed at helping programs achieve the specific requirements in the Keystone STARS Performance Standards. STARS TA is available to Keystone STARS programs at all levels – STAR 1 through STAR 4 Accredited. Use this link to request STARS Technical Assistance

Infant-Toddler Consultation Services
Technical assistance and consultation for infant-toddler programs that expands high quality care of very young children and their families. Participation is voluntary and is individualized based on the needs of the participants. The program is focused on relationship-based provision of care ultimately resulting in improved outcomes for children.  For more information, contact the Keystone STARS Infant-Toddler Specialist.

School Age Child Care Consultation Services
The School Age Child Care (SACC) Project is committed to assisting all SACC programs reach their goal of providing safe, fun and enriching environments for elementary age children where they can become more self-reliant and learn self-control. This is done through Professional Development (PD), Technical Assistance (TA), and work groups such as Directors Clubs.  Professional Development workshops focus on specific needs of SACC programs.  SACC Technical Assistance helps sites move toward their goals, whether it is implementing concepts learned in PD, or helping sites meet their unique challenges. For more information contact the Keystone STARS SACC Specialist.

Child Care Health Consultation Services
Child Care Health Consultation (CCHC) is designed to assist early care and education programs in implementing best practices in improving and then maintaining the health and safety of their facilities.  Resources and support are provided to Keystone STARS participating providers at no cost.  On-site Technical Assistance is provided to assess the needs of a facility and to provide guidance with continuous quality improvements.  For more information contact the Keystone STARS CCHC Specialist.

Early Childhood Mental Health Consultation Services
Early Childhood Mental Health (ECMH) Consultation is designed to assist early care and education programs in meeting the social and emotional needs of children who exhibit challenging behaviors in the classroom. ECMH Consultation services provides on-site support at no cost, which may include observation, social and emotional and/or development screening, development of an individualized action plan, referral to additional community supports and are available:

  • To all early learning programs participating in Keystone STARS
  • For children age birth to five
  • Free of charge to the early learning program

For more information about Early Childhood Mental Health Consultation Services, please contact:

Lisa Watts (717) 702-3306 or

Fax request for ECMH services to Lorrie Hall at 717-848-2167 or email to

Request for ECMH Services-Word Document
Request for ECMH Services-PDF

Parent Facility Agreement-Word Document
Parent Facility Agreement-PDF

Mentoring Program

More details to come in 2018-19. For more information about the Mentoring program, contact Carol Heagy at (717) 771-8587.